Jeff, a Principal of zIngenuity, Inc., serves as the Company’s General Counsel and Chief Operating Officer. In these roles Jeff is responsible for Legal, Information Technology, Human Resources, Insurance, and Facilities. Jeff also brings his extensive litigation experience to client engagements with zIngenuity's Litigation Support Services and Defense & Resolution Services.
Steve is Managing Director responsible for all of zIngenuity’s Services. In his leadership role, Steve oversees a number of teams including analytical, underwriting and appraisal professionals. Steve manages all client relationships and work products which span the scope of our services. Additional functions include consulting with law firms and bank clients as an expert witness in litigation and arbitration proceedings.
Steve is Managing Director of Capital Strategies & Analytics. In this leadership role, Steve is responsible for developing and executing on new business and risk management opportunities with strategic partners in the residential mortgage space. Areas of focus include developing risk retention solutions to facilitate high loan to value mortgage originations as well as expansion of existing consulting and underwriting services for clients. Steve also manages zInsureRe, Inc., a Cayman Captive Reinsurance Company, which enables zIngenuity to provide reinsurance while also serving as an acquisition vehicle for existing mortgage captive reinsurance companies and trusts.
Bob Voll is Regional Sales Vice President. In this leadership roll, Bob directs all business development efforts and marketing strategy and is supported by a team of dedicated senior consultants and mortgage professionals that serve zIngenuity’s mortgage analytics, defense and resolution, and mortgage outsourcing platforms. Bob is responsible for all sales and marketing, client development, customer engagement, and product and practice launches. Additional functions include public relations and industry outreach.
Jen is Vice President of Human Resources. In this leadership role, she is responsible for all human resource and payroll functions. Her areas of responsibility include recruiting, employee relations, performance management, benefits, compensation and payroll.
Susan is a Director for zIngenuity Defense and Resolution Services. As such, she oversees teams of forensic underwriters in defending representation and warranty repurchase demands and mortgage insurance rescissions on behalf of our clients. Susan ensures that all claim allegations are addressed in our response letters and that they are supportive of the specified negotiation strategy of the client.
René is a Director for zIngenuity Defense and Resolution Services (ZIN DRS). René oversees teams of underwriters, and appraisers in defending representation and warranty repurchase demands and mortgage insurance rescissions on behalf of our clients. René also works with clients on developing and executing their negotiation and settlement strategies.
Elaine is the Director of Information Technology. She is a seasoned infrastructure director, project/program manager, CIO, and consultant with many years of experience in delivering projects in diverse environments, including higher education, healthcare organizations, businesses, and the public sector. She is a true information technology professional with ability to manage and deliver large, high profile, and multi-million dollar projects. Elaine has a proven track record of successfully managing projects, motivating teams to produce results, and exceeding goals.